Orchestrating a brighter world NEC

NEC’s NEAX / SV8000 Family of Communications Systems have been reliable workhorses for several years: cost-effective VoIP enabled phone systems, easily expanded solutions with entry-level unified communications or reliable TDM-based PBXs with excellent upgrade potential. It is now time to modernize and upgrade to the next level UNIVERGE SV9000 - software based, virtualized, private cloud, hybrid - you choose!

Future-proof your business

> Cost effective solutions from 10 to 30,000+ users – Enough capacity for an expanding business

> Seasonal, flexible, remote, or mobile workforce? – Consider cloud

> Latest upgradeable communication technology – Protect your investment with the latest IP technology

Modernize your technology

> Build on the right architecture to suit your business - Multiple delivery models to suit your needs

> Licensed applications are easy to add - Unified communications, web collaboration, video, mobility, advanced contact center and more…

> Virtualized, cloud, OPEX managed environments - Flexible, cost- effective and reliable options to choose from or combine

Retain your investment

> Reuse - Managing multiple systems? Consider consolidation with NEC’s license transfer options

> Upgrade only the parts you need to support the latest technology

> Transfer licenses from disparate NEC systems at significantly reduced prices

Consolidate management with a single database and easy admin tools

> Consolidate current handsets and select system hardware, or mi- grate to new technology with license transfer credits

> Leverage your existing directory management services – LDAP, Active Directory, even Excel or .CSV files

> Web based tools to easily self manage your users and environment

Protect your network and your business

> Active / Active communications, Geographic Redundancy, business continuity – Designed to suit your business requirements, and your budget

> Choices for remote offices and workers – Survivable gateways of all sizes, IP stations, cloud remote deployments

Brand new business boosting applications

> Expansive portfolio – It’s just a license: Unified Communications, web collaboration, team management, contact center, mobility apps, emergency and non-emergency notification services, video, instant messaging, presence, single number reach

Cut your costs

> Reduce time and travel costs: Conferencing, web collaboration, team messaging

> Productivity enhancement tools: Do more with less using presence, instant messaging, team tools, contact center callback and outbound

> Lower recurring costs: Utilize SIP trunks and on-net voice

Enable a smarter workforce

> Link up your office teams, homeworkers, warehouse and field-based sales teams together for more a productive, reachable workforce

> Better communications mean more informed business decisions – Don’t wait for that weekly meeting!

> Presence: Get a ‘bird’s eye’ view of your entire team’s activity in real-time

Treat customers like royalty

> Caller ID: Greet your regular callers by name

> VIP priority: Route VIP callers based upon their CID or dialed number, dedicate caller queue with drag & drop to ensure your most important callers get the attention they deserve

> CallBack: Offer your callers a return call to reduce their holding time (and frustration!)

Manage your team’s activities

> Presence status: Real-time view of all your teams communications & meeting status, even remotely

> Wallboard and Supervisor apps for contact centers: Display live stats of your call center’s results

> Analytics: Automated reports on call activity, measure responsiveness, abandoned call rates and call history

Contact Us View More

Mucio Ahumada
Sr. Manager, Sales and Marketing
Latin American Support Center
NEC Corporation of America
Tel: +1(214)262-2562
lasc@necam.com

Orchestrating a brighter world NEC