Hilversum, September 6, 2012 - NEC, a global leader in enterprise communications, today announced the introduction of its latest release of UNIVERGE Business ConneCT, the versatile all-in-one Unified Communications suite that includes call control, presence, voice-mail, directory services and a comprehensive contact center.
The latest version of Business ConneCT draws on rich Unified Communications and Mobility capabilities and is supported by sophisticated UCC apps that provide multi party audio, video and web collaboration features on an iPad, iPhone, Google Android Phone, Android tablet, iMac and PC. It integrates all communication streams and presents them in a single view, giving users control over how and when to be contacted, via a choice of devices in the office, at home and when they are on the move. Users can utilize audio, video, screen sharing, file sharing and more, in a rich and engaging user experience that promotes collaboration, enhances user productivity and increases overall efficiency, while serving their customers more adequately.
UCC apps across many device types
With organizations becoming increasingly fragmented, departments more flexible and employees more mobile, collaboration is a means of enabling them to work together, in real time, and interact efficiently and effectively with each other, with customers and suppliers. Video conferencing is increasingly being deployed in a multitude of business sectors, enhancing collaboration and reducing latency. With the latest advancement of its web-based employee client, Business ConneCT UCC Employee, employees can easily set up and experience audio and video conferencing from wherever they are and across a multitude of device types. Users can effortlessly connect from wherever they are by voice, video, chat via smartphones, desktop PCs and tablets.
"The importance and value of Unified Communications & Collaboration is much more than converging the phone, email and instant messaging; it's about bringing people, processes and communications together. The multiparty video and voice conferencing capability we offer across Apple and Android smartphones and tablets is one of the first in the marketplace, says Benne van der Lugt, Director Portfolio Management at NEC Unified Solutions. "The versatility and functionality of our UNIVERGE Business ConneCT UC suite in combination with our powerful Business Mobility offering are unsurpassed. It provides organizations with a sound platform to expedite consumerization and implement BYOD policies, he adds.
UC&C made easy
While the benefits of Unified Communications & Collaboration are clear, organizations often regard its implementation complex and tedious. Business ConneCT has been designed to easily install, use and manage, making deployment extremely easy. The three user modes Employee, Operator and Contact Center Agent use the same database, a single or shared server, a common user interface, and are managed from a central point.
"Business ConneCT is deployed across the globe. Its intuitive design and interface makes it easy to use, with minimal training, says Van der Lugt. The newly added web-based access and delivery, from anywhere and any device you choose, gives enormous breadth and scope to any business looking at exploiting the benefits of Unified Communications. You can even provide UCC services to customers or other guest users off-site.
Some other new features of Business ConneCT Release 6 are Instant Messaging to individuals and groups, built in softphone, video messaging (record your video message and send it to other people). Additional features or more users can be enabled by simply activating more licenses - all software based.
So far thousands of organizations have taken advantage of the affordable UC solution that Business ConneCT offers, with well over 100.000 end users using its services every day - a number that is increasing rapidly.
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About NEC Unified Solutions
NEC Unified Solutions specializes in providing communications solutions to small, medium and large enterprises in both the private and public sectors. Designed for open connectivity, high availability and flexible growth, these solutions incorporate the latest voice, data and video technologies and enable real-time, collaborative working, increased productivity and significantly improved customer satisfaction. Serving customers through a network of direct sales organizations, business partners and value-added resellers, NEC Unified Solutions fosters a company-wide culture of customer dedication, flexibility and excellence throughout the EMEA (Europe, Middle East & Africa) region. For more information, please visit: http://www.nec-unified.com.
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